House Rules
Our homes are private residences held to a hospitality standard. These guidelines keep every stay comfortable for you, considerate to neighbours and fair to the owner.
01
Check-in & check-out
- Check-in from 2:00 PM · check-out by 11:00 AM.
- Early check-in or late check-out is subject to availability.
- All guests must provide a valid government ID at check-in.
02
Guest capacity & use of the apartment
- Only the confirmed number of guests may stay overnight.
- Visitors are allowed until 10 PM as per society rules.
- No parties, loud gatherings or events.
- Please handle furniture, appliances and décor with care and tell us at once about any accidental damage.
03
Noise & music
- Music indoors at low volume only — no speakers, DJ setups or outdoor music.
- Silence between 10 PM and 8 AM as per residential society rules.
- Management may intervene if noise disturbs neighbours.
04
Cleanliness & housekeeping
- Basic cleanliness is to be maintained by guests.
- Housekeeping is available once daily during scheduled hours.
- Charges apply for excessive mess or stains.
05
Kitchen & food
- The kitchen is suitable for light cooking.
- Heavy-odour cooking is discouraged due to apartment ventilation.
- Outside food delivery is allowed anytime.
- Please turn off gas and appliances when not in use.
06
Damage & breakages
- Report any damage promptly.
- Repair or replacement is charged at actual cost.
- Verified accidental damages receive Aventra support.
07
Smoking & substances
- Smoking is strictly prohibited inside the apartment.
- Smoking is allowed only on balconies, where available.
- Illegal substances are strictly prohibited.
08
Pets
- Pets are allowed only if confirmed during booking.
- Pet-related cleaning or damage may be chargeable.
09
Safety, power & water
- Switch off ACs, geysers and appliances when stepping out.
- Fireworks, open flames and candles are prohibited indoors.
- Use society amenities responsibly, where applicable.
10
Security & belongings
- Guests are responsible for their personal belongings.
- Aventra and the owner are not liable for lost or unattended items.
11
Society rules & compliance
- Guests must follow all society guidelines and security checks.
- Misconduct may lead to removal without refund.
- ID submission may be required by society security.
12
Refunds
- All bookings are non-refundable under any circumstances.
- Date changes are subject to availability and additional charges.
- Early check-outs, no-shows or rule violations do not qualify for refunds.
13
Liability & acceptance
- Charges may apply for excessive cleaning or improper use of the property.
- Any incident requiring society or security intervention may incur additional costs.
- Entering the apartment signifies acceptance of these house rules.
For assistance during your stay, call +91 81071 11509.